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Insurance is personal,
shouldn't the service you receive be too ?

MSM - Where relationships matter !

In today's business environment its easy for General Agents to rely on computer programs and analytic software, however whats lost between the keyboard and monitor is the personal side of business.


We at MSM pride ourselves on forging relationships with our broker partners that go beyond a user name and password. At MSM we are here to assist you and your clients in any way necessary, when necessary, that is why we do not have voice mail during business hours. You call, we answer.

About Us

At MSM General / Multi-line Statutory Managers, we specialize in the New York DBL, New Jersey TDB and Paid Family Leave, as well as offering the complimentary group ancillary and worksite benefits.  Our main function is to act strictly as a marketing arm allowing your agency access to the unique blend of carriers we represent. MSM, will absorb all production requirements with zero passed on to your agency. With regards to marketing, we make it standard practice to handle each account, regardless of size, with the same care and concern. Upon completion of our marketing efforts, we will provide a complete & detailed rate-sheet for your review.

In the event you wish to bind coverage through MSM, we will license your agency with the respective carrier and list your office as producer on the account. This process works in your favor two-fold; 1) your agency is recognized as the producer on the risk and 2) it enables each carrier to release commissions on a direct basis. In addition to the aforementioned, you will receive the same commission structure as if you wrote the account on a direct basis. Note, in many instances, due to our High Producer status with several carriers, you may actually receive more commissions than you would direct. Through this marketing arrangement, it’s as if you receive our service at no cost to your agency.

As concerns in-force accounts and new business, we make it standard practice to license your agency with the respective carrier, code the policy to your firm, and set-up the release of direct commission payments. Regarding new business submissions, prior to binding coverage, we research the history of the risk to ensure there are no prior compliance issues and that all information provided is current and accurate. Once verified as clean and complete, we process the application and forward confirmation for your files. With regards to renewals, we automatically market to the full complement of carriers we represent, which virtually guarantees your client the most competitive rates available.  See sample statutory DBL marketing report; actual report will be personalized with your logo (if available) so that you can simply redirect to your client.


Note: We honor a first in policy, and will only represent a broker on a specific risk if that broker is the first to approach us. This understanding is applied to all producers, regardless of production with MSM. This policy is the only way all parties involved can feel comfortable working with our agency, as there are no "favorites", we strive to maintain a level playing field. Living up to our motto; MSM - Where relationships matter.  


Lastly, acting as a servicing arm between you and the carrier, we are blind-copied on all correspondence related to the account, allowing us to maintain a full and complete duplicate file. This affords our team the ability to assist with any billing issue, claims concern, certificate requirement, addition, deletion, etc. Simply give us a call or send an email and we will address the situation and forward confirmation of resolution for your files. NOTE: We never speak to your clients directly, nor are they aware of our involvement unless specifically advised by you.


I am confident that you will be more than pleased with the level of service we provide and look forward to working with you in the future.


Michael A. Zazzarino

* Your agency is coded with each carrier and are afforded full recognition

* Your agency receives 100% of all applicable producer commissions

* Commissions are paid on a direct basis from the carrier to your agency

* Your agency receives full access to the many markets we represent 

* We automatically conduct a full marketing to assure your clients have the most competitive rates

* We are blind-copied on all correspondence in order to maintain a full back-up file for your office

* We process all apps, assist in any/all premiums or claims disputes, compliance concerns, certs, etc

* We proactively market any/all renewals in order to negotiate the lowest rate(s) possible

* We do not have voicemail during office hours, you call, we answer

* Proudly building relationships with the brokerage community since 1974

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